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Debt Collections
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Increasing challenges and a volatile economic climate makes collecting of outstanding debts more difficult for businesses, resulting in rising debt delinquency rates. To improve results, companies need a strategic partner who can deliver improved collections efficiencies.
- 1st Party Collections
- 3rd Party Collections
- Commercial Collections Services (CCS)
Early stage collecting of delinquent (1-90days) and over limit accounts. We provide customer focused service, initiating courtesy reminders and requesting payment on behalf of organisations, freeing up valuable internal resources.
CHARTER has a large consumer finance and telecommunications client base due to its commitment to ongoing customisation and system design to align with Client requirements. Charter has developed a comprehensive Roll Rate Management (RRM) system that accurately tracks cycle dates to mitigate delinquency and write off.
The collection of Business-to-Business accounts rather than business to customer.
