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Debt Collections

Increasing challenges and a volatile economic climate makes collecting of outstanding debts more difficult for businesses, resulting in rising debt delinquency rates. To improve results, companies need a strategic partner who can deliver improved collections efficiencies.

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Field Collections

Our field collections services are designed to provide creditors with a breadth of solutions from one-off case placements through longer term high-volume contractual partnerships. When customers are unwilling to engage via telephone contact methods, our effective field services provide an ideal solution. Through doorstep customer visits, our field team effectively reconnect and re-engage on behalf of businesses and organisations to begin repayments.

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Legal Services

CHARTER provides a commercially responsible legal service. There are unfortunate circumstances where the only option for debt recovery is litigation. Our team can help free up your resources, while we take care of legal enforcement and proceedings.

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Skip Tracing

Skip Tracing can help you manage your recoveries more effectively. Charter has a specialized Skip Trace Team tasked with conducting online searches to locate skipped customers

Our Trace team utilises several types of On-Line database searches available to locate debtors.

It allows skip tracers to collect available information and use it to locate an individual or business. Information is produced in relation to addresses. telephone numbers and email addresses.

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