Charter collects and uses personal information solely to provide debt‑collection services to our clients and for related administrative purposes, in compliance with the Information Technology Act, 2000 (and its Rules) and the Credit Information Companies (Regulation) Act, 2005.
CHARTER collects the majority of personal information from our clients. We also collect information directly from you and other persons with whom we deal. In some cases, your personal information may be provided to us by other persons such as family members, friends or colleagues.
CHARTER collects and uses personal information primarily to administer recovery of any outstanding debt amounts payable to our clients and for our administrative purposes.
We will disclose personal information to third parties only as the Privacy Act permits and where there is a valid reason to do so. Personal details are not used for marketing purposes or sold to any other identity.
We take vital steps to protect any personal information we collect, so it will be safeguarded from misuse. Only authorised personnel can access personal information..
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