Experience The Difference
When it comes to Receivables management. Charter is an outstanding Performer.
Honest relationship with the client
Welcome to Charter, a trusted partner in seamless debt collection solutions across India. Charter specializes in both digital and traditional collections, delivering consistent high-performance and quality services to clients across various sectors such as banking, finance, government, commercial, public utilities, and telecommunications throughout the nation. At Charter, we prioritize compliance and governance. Our fully automated module ensures 100% adherence to all regulatory requirements set by the RBI, instilling confidence in our clients and maintaining ethical practices within the industry.
Charter's collection system, Cosmos, uses thematic analysis coding that improves the efficiency of the collection process. This state-of-the-art technology, unique to Charter has proven to improve efficiencies, improve the user experience, fine tune collection treatments and compliance, streamline payment arrangements, sharpen strategies with analytics and protect sensitive data. In addition, Charter has developed AI that is customer centric and identifies the customers preferred method of communication along with propensity for payment modelling.
Services
Debt Collections
Designed for high-efficiency recovery, our digital-first debt collection services are tailored for businesses seeking scalable, compliant, and performance-driven recovery across multiple delinquency stages. With a focus on automation, segmentation, and data-driven insights, our approach enhances portfolio performance and minimizes bad debt.
Digital Collections
Our digital debt collection services in India empower creditors with scalable, tech-driven solutions that ensure faster recoveries and better customer engagement. From automated reminders to AI-powered contact strategies, our tools manage everything from early-stage delinquencies to complex debt portfolios. With higher reach, reduced operational costs, and 24/7 contact capabilities, our digital collections platform is ideal for Indian businesses looking to improve recovery rates in a compliant and efficient manner.
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