Steve Kiely Co-Founded Charter Mercantile in the year 1986 along with Simon Hunnisett. Steve is based in Sydney and the UK and oversees the business Development, Marketing, Client Relations and Operations for the Charter Mercantile Group. Steve Kiely is a Member of the Institute of Credit Management and is a Justice of the Peace.
Mr.Simon Hunnisett Co-Founded Charter Mercantile in the year 1986 along with Steve Kiely. Simon looks after the Business Operations and lends his expertise in the IT field . His contributions has been very crucial in developing COSMOS (Collection Software System). Simon is Based in Brisbane, Queensland and is a Member of the Institute of Credit Management and is a Justice of the Peace.
Gary has been with Charter Mercantile for the past 18 years and has over 3 decades of experience in the Collections Industry. Gary was part of the core team that was responsible for setting up Charter BPO India Operations. He is responsible for the day to day operations of Charter's Offices across Australia
Sachit looks after Charter's offshore operations and has played a crucial role in the start up and development of the onshore / offshore delivery capability for the company. In his current capacity as Business Head, Sachit looks after the complete offshore operations for Charter.
To be the world's leading financial services company and to provide hundred percent services to any company in the banking and finance sector
To deliver exceptional customer experience and business process by unlocking the power of intellectual capital
To be the global benchmark in customer services and business process outsourcing